About Us:
Join our dynamic team at Aquila Clouds, a leader in AI and Cloud management solutions, where innovation meets excellence. We are looking for a Pre-Sales Engineer to evangelize our cutting-edge products to customers’, ensure seamless transitions from proof-of-concept (POC) to production, drive post sales requirements working with product and engineering teams.
Role and Responsibilities:
Customer Engagement & Support:
- Evangelize, and demo products to our customers. Understand customer use cases and connect them with the product capabilities.
- Create tailored presentations for customers to establish value and ROI for them
- Act as the first-level support to address/debug customer issues and channel new requests.
- Serve as a bridge between customers and engineering, translating customer requirements into precise technical specifications.
- Manage the end-to-end customer journey, from POC to production, ensuring smooth onboarding and deployment.
- Configure cloud environments (e.g., AWS ARNs, Azure Projects) for onboarding processes.
- Maintain strong communication and negotiation skills to handle customer inquiries, rejections, and feedback with expertise and tact.
Technical Expertise:
- Understand and configure cloud platforms, including AWS, Azure, GCP, OCI, VMware, and KVM.
- Familiarity with modern workloads like Kubernetes, Databricks, Snowflake, and Linux.
- Install software, manage cloud-based integrations, and troubleshoot technical issues.
- Track customer requests and collaborate with engineering teams to deliver on committed timelines.
Project Management:
- Drive projects with a focus on timelines and outcomes.
- Collaborate with Product Managers to translate customer conversations into actionable product requirements.
- Contribute to defining a robust post-sales support process for customers.
Sales Enablement:
- Pitch the value of our products to enterprise customers effectively, ensuring succinct and impactful communication.
- Build and maintain relationships with enterprise customers, leveraging existing connections where applicable.
- Travel to customer locations and spend 15 days a month in Pune as required.
Qualifications:
Technical Skills:
- Certifications: AWS, Azure, GCP, OCI (Mandatory).
- Proven FinOps experience on competitive products (e.g., CloudHealth, CloudCheckr, Spot, etc.).
- Working knowledge of Linux, Kubernetes, Databricks, Snowflake, and modern workloads.
- Coding skills (e.g., scripting, automation) are highly preferred.
Soft Skills:
- Exceptional communication and presentation abilities.
- Strong project management skills and attention to detail.
- Ability to navigate customer objections and deliver expert-level advice.
- Proficiency in tracking requests and collaborating across teams to deliver solutions.
- Flexibility to work across time zones to support global customers.
Preferred:
- Prior experience in enterprise sales or pre-sales roles.
- Existing relationships with enterprise customers.
- Leadership potential with a vision to grow into roles like SE Leader or Field CTO.
Work Environment:
- Hybrid work model with travel to Pune for 15 days per month.
- Flexibility for customer site visits and global support as needed.
Join us to make a difference in the AI and Cloud Management space and pave the way for innovation in this exciting space!
Job Category: Pre-Sales
Job Type: Full Time Hybrid
Job Location: pune